Privacy Policy
Effective Date: October 1, 2025
Dealing Media Incorporated, operating as Subsivo (“we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services through the ‘Subsivo’ portal.
This policy is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.
Information We Collect
We may collect the following types of information:
1. Personal Identification Information: Your first name and email address, provided during onboarding.
2. Client-Provided Credentials: Usernames and passwords for the specific third-party subscription accounts you authorize us to manage. This information is stored securely in an encrypted format.
3. Communication Data: Records of our communications with you, including support tickets and email correspondence.
How We Use Your Information
We use the information we collect solely for the following purposes:
- To provide, operate, and maintain our subscription management services.
- To act as your designated agent to access, manage, and process payments for your third-party accounts as authorized by you.
- To provide you with live technical support.
- To send you service updates, renewal notices, and our exclusive newsletter.
- To comply with our legal and regulatory obligations as a registered Money Services Business (MSB) with FINTRAC.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. All data is transmitted over a secure SSL connection, and sensitive credentials are encrypted at rest. Access to your information is strictly limited to authorized personnel who require it to perform their job duties.
Data Sharing and Disclosure
We never sell or share your personal information with third parties for marketing purposes.
We only disclose your information in the following limited circumstances:
- When logging into a third-party service on your behalf as a necessary function of our service.
- To comply with a legal obligation, court order, or governmental request.
Your Data Rights
In accordance with Canadian privacy law, you have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate information.
- Request the deletion of your personal information and credentials upon termination of our service agreement.
To exercise these rights, please contact us at the email address below.
Contact Us
If you have any questions about this Privacy Policy, please contact our Privacy Officer at: compliance@dealingmedia.com